Good retail communication with IDERI note

IDERI note simplifies communication between retail employees by creating a simple system and the appropriate infrastructure. In cases of impending escalation, fire or other emergency situations, action can be taken particularly quickly in this way. Relevant messages can also be delivered directly to the team or individual employees. The system is designed in such a way that important and urgent information is guaranteed to be seen in good time.

ompany-wide targeted alerting and notification with IDERI note

FAQ

Questions we often
get asked

Here you can find our answers

How is IDERI note licensed?

IDERI note is licensed according to the concurrent user license model. This counts every active connection to the server. This means that the maximum number of concurrent connections should be licensed.

Can I also use IDERI note for free?

Yes, you can! IDERI note contains 5 licenses for Windows clients, as well as 2 licenses for mobile devices, which you can use without an additional license purchase. Either for test purposes or, if the number is sufficient for you, also for active operation.

How many concurrent IDERI note client connections are supported?

50,000 clients per IDERI note server are possible, depending on the server hardware.

In which languages is IDERI note available?

The administration interface offers German, English and French as a language selection. On the recipient side, German, English, French, Croatian, Polish, Portuguese, Russian, Slovenian, Spanish and Italian are supported.

Can I adapt the IDERI note client to my corporate design?

Yes, for example, you can insert your company logo, adjust the font, size, and color, and set the position of the pop-up window and the ticker. Find out how to do that in this video.

Are there installation videos and application videos with tips and tricks for IDERI note?

Yes, with this link access our helpful IDERI note videos!

Is there documentation for IDERI note or where can I find the manual?

The IDERI note handbook can be found at: https://docs.ideri.com/note/help/en/index.html

Does IDERI note also work without MS Active Directory?

IDERI note can also be used without Active Directory with restrictions. You can find out more about this in the IDERI note help.

Which devices can I send messages to?
  • Windows computers,
  • terminal servers (thin clients),
  • smartphones and tablets (iOS and Android),
  • Linux (Wine)
Is IDERI note also available for mobile devices such as cell phones and tablets?

Yes, since version 3.3, message reception is also supported on mobile devices with iOS/iPadOS and Android! If you would like more information about this, feel free to contact us!
info@ideri.com
+49 711 3416 7060

Can IDERI note be used on terminal servers such as Citrix?

Yes, IDERI note is fully terminal server compatible. Users automatically start their own client instances so that individual users can also be notified.

How are messages addressed?

Active Directory objects, such as groups, users, and computers, are used as addressees. Recipient lists can be created as an option.

How can I create and send a message with IDERI note?
  • Buzzer/External hardware
  • Commandline/Batch
  • administration interface
  • User interface/Quickadmin
  • REST API
  • SDK
  • web interface
Can I change active messages?

Yes, you can change active messages at any time. With audit security, you can track all changes.

Can I withdraw messages before they expire?

Yes, messages can be withdrawn at any time and therefore disappear from user screens immediately.

Is there a way to display a message on the lock screen with IDERI note?

Yes, messages on the lock screen and on the login screen can be activated for any message.

Can multiple users be reached with one message?

Yes, IDERI note messages can be sent to multiple users, computers, groups, or “anyone.”

How do I get the full attention of users?

IDERI note can display messages in full screen mode. In addition, the workstation can be locked.

Does the mobile client also work without a desktop version?

Yes

Can IDERI note be installed via software distribution?

Yes, the IDERI note client can be installed with any software distribution. A customization tool for this purpose is included.

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